June 18, 2025
Managing patient payments shouldn't be a full-time job — but for many clinical research sites, it still is. Outdated systems and manual processes lead to delays, errors, and frustrated participants, which can hurt retention and trial success. Explore how automated, flexible payment solutions can ease the burden on site staff while supporting participants’ needs. Based on insights from real site teams, we break down what matters most — and where systems often fall short.