Site Implementation of Technology: Good, Bad, Ugly - Society for Clinical Research Sites – SCRS

Site Implementation of Technology: Good, Bad, Ugly

$79.00 (Non-Member Price)
$0.00 (SCRS members – Included as member benefit, no additional cost)

Archived webinars do not provide contact hour credits.

Course Description
Sites are regularly provided with technology from sponsors and CROs that are supposed to make running trials easier and faster. Yet many sites struggle with the plethora of portals, training sessions, passwords, and hardware needed to run the technologies. From a site perspective, which technologies are worth using, and which really make a difference? What are the best practices – and pitfalls to avoid – when it comes to implementation and adoption? Finally, is technology today easing, or adding to, site burden? In this session, site personnel will share their experience working with systems that have made an impact on their clinical trial activities. Benefits, challenges, lessons learned and hopes for the future will be shared. In addition to the expert panel, results from a 400+ global site survey on technology usage and attitudes will be explored.

Learning Objectives

  1. Where site adoption of clinical technology stands today
  2. Tips for ensuring seamless integration and wide-spread adoption
  3. “Don’t do this” – why technology fails at the site
  4. What technology success looks like in the eyes of a clinical site
  5. What problems the industry should fix next with innovative solutions

Kimberly Ray
Vice President, Site & Patient Networks

Leonard Chuck PhD, MD
Medical Director
Diablo Clinical Research

Cassandra Cone
Research Coordinator
Retina Consultants of Houston

David Marquez
Regional Project Manager
Clinical Site Partners
Research Director
Clinical Trials of Florida


Kimberly has had a 30-year career in the healthcare industry, primarily within Quintiles, spanning a variety of roles across the drug development continuum. Over the past six years, Kimberly and her team have focused on enhancing the investigator and site experience in clinical trials. As part of these efforts, she led the site identification and start-up teams across the Americas and oversaw staff dedicated to site relationships. She currently serves in a leadership role in Quintiles’ Site and Patient Networks division, focused on strengthening relationships with both sites and patient advocacy groups to enhance their impact on clinical trials. She serves as Quintiles’ representative on the SCRS Global Impact Partner (GIP) Board, and participated in the Institute of Medicine’s Clinical Trial Site Accreditation Collaborative.

Cassandra (Cassie) Cone is the research coordinator at Retina Consultants of Houston. Responsible for both sponsor- and investigator-initiated trials, Cassie is passionate about her patients and improving the efficiency of clinical trials. She especially enjoys investigator-initiated trials which she runs from the ground up including protocol writing, budget negotiations, FDA submissions, FDA compliance, writing of ICF, IRB submissions and database creation. With a BA from Texas Tech University and a thirst for continuous learning, Cassie holds numerous technology certifications and has expertise in opthalmic research and technology.

David Marquez is the Regional Project Manager for Clinical Site Partners, LLC, and Research Director for Clinical Trials of Florida, LLC. He currently serves as technology manager for the network, and is an experienced beta tester of innovative technology for various vendors. He is responsible for implementing CTMS, e-regulatory, and e-source systems, for a number of sites across the network. As Director, David has experience coordinating protocols, managing regulatory matters, subject recruitment, building and training teams, as well as auditing trials for quality assurance and protocol compliance. David is passionate about the implementation of new technology thereby increasing site efficiency. David has also served on a Site Advisory Group for SCRS, pertaining to new technology. David holds a Bachelor’s of Science in Biology from Florida International University.


Please note: SCRS will send out information on how to access the webinar the morning of the event.

The Society for Clinical Research Sites, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.





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  1. The webinar must be watched in its entirety.
  2. The post-webinar survey immediately following this webinar must be completed in its entirety.
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Planners, presenters, faculty, authors, and content reviewers do not have any relevant financial relationships with any commercial interest.

This webinar does not imply any endorsement of products or services by the Society for Clinical Research Sites or ANCC.

The materials and recording of this webinar will be available for one year as an archive, but will not award any contact hours.